FAQs
Who can take part in the promotion?
The promotion is open to residents of the Republic of Ireland aged 18 or over. Employees of Beko Europe and their immediate families, the Promoter, participating retailers, their agents and anyone professionally connected with this promotion are not eligible to claim.
When do I need to purchase my appliance?
Your Whirlpool appliance must be purchased between 15 July 2026 and 15 September 2026 to qualify for the promotion.
When can I submit my cashback claim?
Claims can be submitted from 14 August 2026 until 12 November 2026.
You must also wait at least 30 days after the purchase date before submitting your claim.
Which products are included in the promotion?
Cashback is available on selected Whirlpool refrigeration appliances only, including selected side-by-side, multi-door and combi models.
Please check the eligible model list in the terms and conditions to confirm your appliance qualifies.
How much cashback can I receive?
Depending on the model purchased, you can claim €75, €150 or €300 cashback on selected appliances.
How do I claim my cashback?
To submit your claim you must:
- Purchase a participating Whirlpool appliance from a qualifying retailer.
- Register your appliance warranty.
- At least 30 days after purchase, visit whirlpool.ie/promo and complete the claim form.
- Upload a valid receipt, invoice or order confirmation showing the retailer, product and date of purchase, together with a photo of your appliance unboxed and in situ.
- Provide your account name and IBAN so we can process your cashback payment.
Do I need to register my product?
Yes. You must register your Whirlpool appliance warranty before submitting your cashback claim.
Please register your appliance warranty before making your claim.
Once your product has been registered, you can return to whirlpool.ie/promo to submit your cashback claim at least 30 days after the date of purchase shown on your receipt, invoice or order confirmation.
What information will I need to make a claim?
You will need:
- Your contact details
- Product model and serial number
- Retailer name
- Date of purchase
- A copy of your receipt, invoice or order confirmation
- A photo of your appliance unboxed and in situ, plus your account name and IBAN for payment
Do I need to keep my receipt?
Yes. You must upload a copy of your receipt, invoice or order confirmation when making your claim, and it must clearly show:
- Retailer name
- Product purchased
- Date of purchase within the promotional period.
Which retailers are participating?
The promotion applies to selected appliances purchased from participating retailers including:
Appliances Delivered - Michael Briscoe, Arnotts - Michael Briscoe, B McSwiney & Sons Elec Kenmare Ltd, BC Electrics, Brennans Electrical Arklow, Brown Thomas - Michael Briscoe, Coleman TV & Electrical Ltd, Cunniffe Electric Ltd, Declan Curran Ltd, DID Electrical, Dominic Smith Electrical, Ennis Electrical & Gas Supp Ltd, Expert Electrical Nenagh, Expert Electrical Laois, Expert Electrical Mullingar, Expert Electrical Sligo, Expert Electrical Tullamore, Finucanes Elec Appliances Ltd, Frank Brogan Ltd, Ganlys Hardware & Heating Ltd, Harvey Norman, Irwin Electrical, Irwins Megavision, JJ Appliances, JJ Dwyer Electrical Ltd, John Finn Electrical, Joyces Wexford Ltd, Kelly TV & Elect, Kerry Refrigeration & Elec Co Ltd T, Maguire TV & Video Ltd, Marron Electrical Ltd, Martin Dolan Electrical Limited, McGroartys TV Centre Ltd, Michael Briscoe Ltd, Morris Builders Providers Ltd, Murphys Electrical - Clarks Bridge, O'Dwyer Bros, Peter Murphy Lighting & Electrical, Power City, Sean Hackett Ltd, Sean Hennessy, Sheridan Electrics Ltd, Soundstore, Spencer Spillane Roscrea, Stakelums Hardware Ltd, Swans Electrical, Thomas Archer (Ballina) Unlimited C, Toss Bryan Ltd and Walsh Bros.
How many cashback claims can I make?
You can make one cashback claim per eligible appliance purchased.
Can I claim cashback on more than one appliance?
Yes. You can submit a claim for each eligible Whirlpool appliance purchased, however only one claim can be made per appliance.
Where can I find my product serial number?
Your product serial number can usually be found on a label attached to the appliance. The location varies depending on the product type but is often found:
- Inside the appliance door or frame
- On the side or back of the appliance
- On a label inside the appliance compartment
You may also be able to find the serial number on your product registration confirmation if you have already registered your appliance.
What happens after I submit my claim?
Once you submit your claim it will be reviewed and validated.
If your claim is approved, your cashback will be paid by bank transfer within 28 days of validation, once the Promoter has received your claim form, proof of purchase and photo of the appliance unboxed and in situ.
If there is an issue with your claim, the promotions team will contact you by email to request any additional information needed.
I haven’t received my cashback yet — what should I do?
Cashback payments are made within 28 days of your claim being validated, once the Promoter has received your claim form, proof of purchase and photo of the appliance unboxed and in situ.
If it has been longer than this, please contact the promotions team and include your name, email address and product details so they can assist you.
What happens if I return my appliance?
If you return the appliance to the retailer, you will no longer be eligible for cashback.
If cashback has already been paid, you may be required to repay the cashback amount.
Can I claim if I bought a graded or refurbished appliance?
No. Graded, seconds, replacement or imperfect products are not eligible for this promotion.
Why has my claim been rejected?
Your claim may be rejected if it does not meet the requirements of the promotion. Common reasons include:
- The appliance purchased is not included in the list of eligible products
- The appliance was not purchased within the promotional purchase dates
- The claim was submitted outside the claim period
- The receipt, invoice or order confirmation is missing, unclear or does not show the required purchase details, or the required photo of the appliance unboxed and in situ is missing or unclear
- The appliance warranty has not been registered
- The product purchased was graded, a second, replacement or imperfect item
- The information provided on the claim form does not match the proof of purchase
If your claim cannot be approved, the promotions team will contact you by email where possible to explain the reason.
Who do I contact if I have a question about my claim?
If you need help with your claim, please contact: